In today’s market place, the value of your company brand is influenced not just by your products, but also by your customers’ interactions with you. We all readily acknowledge the importance of the content in our communications but what about connectivity?
Connectivity relates to the way your customers are enabled to communicate with your company. Today, this connectivity is influenced by the proliferation of internet access and smart phone technologies, as well as increased time pressures facing all of us.
Our internationally respected speaker, Kevin Panozza, will demonstrate how connection is customer-driven and not brand-driven as people want to connect and do business with organisations in ways that entirely suit them – anytime, anywhere and anyhow.
Robert Lattuca will provide us with examples of innovative industries who have taken up the challenge of proactive and personal contact with their prospects and customers through strategic online engagement.
Please RSVP for the Sydney or Melbourne event by Friday 12 March by using the buttons below or telephone 03 9832 6500.
This complimentary event will provide an insightful opportunity to hear about what enterprises need to do to genuinely connect with their customers into the twenty-first century.
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